Welcome to Usman Group's Fulfillment Policy Page

At Usman Group, we are dedicated to offering our customers a straightforward and satisfying experience with our digital products and services. This page outlines our policies regarding refunds, delivery of services, returns, and cancellations. Our commitment to transparency and customer satisfaction informs all aspects of our operations.

Refund Policy

We stand behind the quality and value of our digital products and services. If, for any reason, you are not completely satisfied with your purchase, we offer a full refund within 30 days of the transaction. To initiate a refund, please contact our customer service team with your order details and the reason for the request. Refunds will be processed to the original method of payment within 5-10 business days.

Delivery Policy

As we specialize in digital products and services, delivery is conducted electronically. Upon completion of your purchase, you will receive an email confirmation containing the details of your order along with instructions for accessing or downloading your digital product or service. Our digital products and services are accessible immediately after purchase unless otherwise specified in the product description.

Return Policy

Given the nature of our digital products and services, we do not offer a traditional return policy. However, we understand that exceptional circumstances may arise. If you encounter any issues with your purchase or require assistance, please reach out to our customer support team within 10 business days of your purchase. We are committed to ensuring your satisfaction and will work with you to resolve any concerns.

Cancellation Policy

For monthly subscriptions to our services, customers may cancel at any time with a 30-day written notice. Please submit your cancellation request to our support team via email. Once your cancellation request is processed, you will no longer be billed for subsequent months. Access to the service will continue until the end of the current billing cycle.

Contact Us

Your satisfaction and feedback are paramount to us. If you have any questions about our fulfillment policies or need further assistance, please do not hesitate to contact us at (720) 446-8064 or email us at hello@usmangroup.com.